Return policy

If stock is available, you can exchange for a different size or model within 14 calendar days from the date of your order.

Return shipping costs will be borne by collinimilanoss.Customers must choose their preferred courier company to send the goods.

The destination address for exchanges and returns is:Via Caccialepori, 23, 20148 Milan, Italy

 Returns:Yes, I accept returns for defective and non-defective products

Exchanges:Yes, I accept exchanges
Product Condition:Only new products
Return Window:Within 30 days

Return method：Via Caccialepori, 23, 20148 Milan, Italy

Restocking fee：Free

Refund processing time:Within 30 days

Exchanges are subject to product availability; if the item is out of stock, it will be replaced with another garment of equal value or a refund will be issued.

 Shipping Policy: Order Processing Time: We will ship your order within 2-3 business days after receiving full payment.

If the garment is defective due to negligence, we will replace it with the same size and color free of charge. If the customer chooses to return the item, even if we have the defective item in stock, the shipping cost will be deducted from the customer's payment.

Promotional Activities: If the order includes a promotion/minimum purchase coupon at the time of return, an exchange is required to retain the discount/gift. Customers can return the item, but the promotion/coupon/gift used at checkout will be void (if the gift is not returned, its value may be deducted from the customer's refund).

Refunds will not be possible more than 30 calendar days after the order date.
We will issue a refund within 14 days of receiving the goods.